Guide
Questions worth asking
You do not need to know roofing to ask good questions. You need to know which questions have answers that can be checked.
Get it looked at
Three questions, and up to three Fountain Valley contractors. Free either way.
You are on the list.
No provider in Fountain Valley is taking requests through this service yet. We are lining them up, and yours is kept until one can.
- Nobody gets your details yet. Your request stays with us and is not passed to any company.
- One email when someone can help. When a provider covering your area can take it on, we email you once and ask whether you want that company, by name, to contact you.
- Deleted after 90 days. If nobody can take it on, or you do not say yes, your contact details are deleted 90 days after your request.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
Nobody will call you about this request unless you say yes to a company by name.
"Can I see a job you finished five years ago?"
Recent work shows tidiness. Older work shows competence. Ask for the older one.
"What happens if the decking is rotten?"
You want a rate, not a reassurance. Some rot is likely on any older roof and the rate is the only thing that keeps that predictable.
"Who is actually doing the work?"
Ask how long this specific crew has worked together. Roofing companies keep their name and change their hands more often than most trades.
"What does your workmanship warranty cover, and for how long?"
Ask for it in writing, in the company name, with a term. Five to ten years is common; the term matters less than whether they will still be trading.
"What is your licence number, and who holds it?"
The follow-up matters more than the answer: does the entity on the licence match the entity on the paperwork, and is it active today?
"What underlayment, and how are the valleys done?"
A contractor who enjoys this question is usually the one whose roof lasts. A contractor who deflects it to brand names is quoting a different job.
In short
Six questions, three contractors, one afternoon. It is the cheapest insurance available on a job this size.
Related questions
Do I have to hire anyone?
No. Take the quotes, sit on them, compare them, or throw them away. There is nothing to cancel and nothing owed.
It is leaking right now. What do I do?
Move what you can out of the way, put a bucket under it, and if there is a bulge in the ceiling put a small hole at its lowest point to let the water out in one place rather than bringing the whole panel down. Then mark your request as an emergency — those go out first.
Do you cover the whole Orange County area?
We match across Fountain Valley and the neighbouring communities in Orange County. Put the ZIP of the property in and it will route to whoever actually covers it.
What is it going to cost?
Free, no obligation, and your details go to no company until you say yes.